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Privacy & SMS Terms

At the Beard Agency (DDB Agency LLC) your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information—especially regarding communications such as SMS (text messages). By using our services or interacting with us, you agree to the terms of this policy.

Types of Information Collected
We may collect the following types of information:

  • Personal details (name, email, phone number, address, etc.)

  • Communication preferences

  • SMS message interactions (such as opt-in status, delivery confirmations, and responses)

  • Technical information (IP address, browser type, device information, etc.)

How Information is Collected
Information may be collected when you:

  • Fill out forms on our website or mobile platforms

  • Communicate with us by phone, email, or SMS

  • Opt in to receive SMS alerts or promotional texts

  • Use our services or interact with our content online

SMS Data Collection and Use
When you opt in to receive SMS communications from us, we may store and use data related to those interactions. This includes:

  • Your mobile phone number

  • Message content (if you reply to our messages)

  • Timestamps and delivery status

We use this information to:

  • Send important account updates, appointment reminders, service alerts, and promotional messages

  • Respond to your inquiries or messages

  • Ensure compliance with messaging laws and carrier requirements

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Standard Messaging Rates
By subscribing to SMS communications, you acknowledge that standard message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any charges billed to you by your carrier for receiving our messages. You can opt out at any time by texting STOP.
For assistance, text HELP or visit our Privacy Policy on our website. ​

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Purpose of Data Collection
Your data is used to:

  • Provide and improve our services

  • Communicate with you effectively

  • Send transactional or marketing messages (only if you opt in)

  • Meet legal and regulatory obligations

  • Enhance user experience

Data Security Measures
We take the security of your information seriously. All personal data, including SMS-related information, is stored securely using encryption, access controls, and industry-standard safeguards. Only authorized personnel have access to this information.

Data Sharing Practices
We do not sell, rent, or trade your personal information, including your phone number or SMS data. We may share your information with trusted third-party providers only as necessary to deliver services (e.g., SMS gateways or cloud storage), and they must follow strict data protection standards.

User Rights
You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Withdraw consent from SMS communications at any time (reply “STOP” to unsubscribe)

  • Request deletion of your data, where applicable

  • Ask how your data is being used and who it has been shared with

 

Privacy Policy Disclaimer: "SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes."

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SMS Terms & Conditions

 

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

2- Types of SMS Communications:
If consent has been given to receive text messages from The Beard Agency, messages may be received related to the following:
Appointment reminders
Follow-up messages
Billing inquiries

 

3- Message Frequency:
Message frequency may vary depending on the type of communication.

 

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

 

5- Opt-In Method:
Opt-in to receive SMS messages from The Beard Agency can be done in the following ways:
Verbally, during a conversation

 

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

 

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 972-262-4972 or service@thebeardagency.com
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

 

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or contact service@thebeardagency.com.
Message frequency may vary

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